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Simply click below on the common questions we hear to expand our response. If you have any questions that are not listed then please feel free to email us at

HELP! I need to speak to someone about my order

Please do not panic, we are here for you and will get through this together. You can talk to someone on our team by either calling us at (267) 714-4382 or emailing us at to get your problem quickly resolved.

What farms do you work with?

  • Radicle Farms- Utica, NY
  • Eagle road Farms- Quarryville, PA
  • Frecon Fruit Farms- Boyertown, PA
  • Dustry Lane Farms- Elmer, NJ
  • Kern Farm- Monroeville, NJ
  • Fresh Tofu Inc- Allentown, PA
  • Mother Earth Mushrooms- Avondale, PA
  • Butter Valley Harvest- Bally, PA

Why Subscription?

With our zero waste philosophy, subscriptions allow us to plan better and minimize sourcing produce to be wasted. This also allows our chefs to curate the most deliciously fresh meals for you while we pass down the savings. Think of us as the modern day Milkman … but with tasty food.

How much is delivery?

Center City, Philadelphia – Currently the delivery charge is baked into the subscription price for deliveries within the limits. Your drivers appreciate a tip if you feel inclined but it is not required.

Everywhere else – These subscriptions will be fulfilled via mail with a delivery charge of $7. However, this covers both the delivery to you plus a fully paid return pouch to return the jars after you enjoy them. These jars will be re-used and for every jar returned you will be donating a meal to someone in need.

How do I heat my food?

DON’T! All the meals are designed to be delicious cold and do not need to be heated. The jars are NOT safe for your microwave or oven.

How do I clean my jar?

Jars can be hand-washed to be repurposed in your home, as they are NOT dishwasher safe. If you are returning the jars back to us you can rinse them out but we will heavy duty clean them at our facility.

How do I eat your jars?

All of our meals are ready to eat straight from the jar.

Our salads just need to be shaken up (pretend you are a fancy bartender) and all the product inside will mix together with the dressing and you can eat directly out of the jar. All others don’t need any shaking – just grab your utensil of choice, twist off the lid, and enjoy!

Who do you donate meals to?

Philadelphia – we have partnered with Philabundance and the Salvation Army to provide them with freshly prepared, healthy meals at multiple locations.

Every jar that you return to us equals a meal that we donate to someone in need. We believe in our mission to expand healthy food to as many people as possible and better the communities we serve. While subscriptions help us plan the amount of produce to source, we still end up with extra that is unused for our customers. In order to eradicate food waste, unused produce is created into healthy meals that we deliver to non-profit partners focused on ending hunger.

With your help, we are on track to donate over 20,000 meals by the end of 2018!

Why The Jar?

Other food delivery services may be convenient, but the amount of trash that is created as a result of consuming these products only add to our landfills and continue to pollute the environment. We decided to use the jar which can be repurposed in your home, recycled or returned to us.

We would love to see photos of our customers eating and enjoying their jars! Let us know @simplygoodjars

Ohh, and by the way, for every jar returned to us we will donate one-fresh meal to help combat local hunger.

Can you meet my nutritional needs?

We have many items that are vegetarian, vegan, and/or dairy free. However, because our chefs curate meal plans and we produce in such large quantities we are unable to address all special requests on our website. If you have extra needs, please email us at

What Materials are the jars made out of?

Our jars are composed of what is commonly referred to as PET Plastic. As a raw material, PET is globally recognized as a safe, non-toxic, strong, lightweight, flexible material that is 100% recyclable. In fact, it’s THE most widely recycled plastic in the world! Virtually all municipal recycling programs in the US accept PET packaging, with recycling of thermoformed PET containers on the rise (let’s keep that trend going!). PET can be identified by looking at the bottom or backs of containers for the #1 resin identification code – a symbol recognized by the number “1” in the middle surrounded by “chasing arrows”.